Privacy Policy

Last updated: March 20, 2026

The Design Company, LLC (“The Design Co,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our websites, products, and services (the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Services. We may update this Privacy Policy from time to time, and your continued use after changes means you accept those updates.

1. Information We Collect

  • Personal Data: Name, email, payment info, and any details you submit via forms, purchases, or bookings.

  • Usage Data: Device info, IP address, and activity via analytics tools.

  • Cookies: We use cookies and tracking tools to improve site performance and user experience.

  • Tools & Integrations: We may collect data through services like Google Analytics, Tally, Calendly, and Notion.

2. How We Use Information

We use your information to:

  • Deliver and improve our services and community experience.

  • Process payments and deliver digital products or memberships.

  • Send updates, newsletters, or promotional content (opt-out anytime).

  • Comply with legal obligations.

3. Sharing Information

We do not sell your personal information. We may share it with:

  • Third-party providers like Podia, Stripe, and Slack to process payments, manage memberships, and host community spaces.

  • Analytics and marketing partners who help improve our services.

  • Legal authorities if required by law.

4. Data Processors We Use

  • Podia (storefront + email communications)

  • Stripe (payment processing)

  • Slack (community access)

  • Google Workspace (email + data storage)

  • Notion (resource management)

5. Your Rights

Depending on your location, you may have rights such as:

  • Accessing, updating, or deleting your data.

  • Opting out of marketing communications.

  • Requesting a copy of your information.

  • International Users: By using our services from outside the U.S., you consent to your data being transferred and processed in the United States.

6. Data Security

We use reasonable safeguards to protect your information. However, no system is 100% secure.

7. Retention

We retain data only as long as necessary for business or legal purposes.

8. Children’s Privacy

Our services are not directed at children under 13, and we do not knowingly collect their information.

9. Changes

We may update this Privacy Policy periodically. Updates will be posted with a new “Last updated” date.

10. Contact

info@thedesign.co

The Design Company, LLC

240 Elm Street, 2nd Floor

Somerville, MA 02144

United States